Basin Agency · Social, software & AI

Practical help for small businesses that would rather be outside.

We audit your channels, fix what’s broken, and hand you systems your team can run without us. Two to twelve weeks. Plain words the whole way.

hero band · truckee river, morning
Based in Tahoe City. Working with outfitters, cafés, guides and shops across the Sierra.EST. 2023
01 — Services

Three practices. Usually you need one and a half.

02 — How it goes

Four steps. No retainers you don’t understand.

Most engagements run 2–12 weeks and end with a handoff, not a renewal pitch.

  1. 01

    Listen

    A 45-minute call. You talk, we take notes, no pitch.

  2. 02

    Audit

    Two weeks inside your channels, tools and inbox. One scorecard.

  3. 03

    Fix

    We do the work — or set up the systems so your team can.

  4. 04

    Hand off

    A plan you can run without us, and a check-in a quarter later.

03 — Recent work

Small businesses, real numbers.

North Shore Guides
Guiding outfitter

North Shore Guides

+38% direct bookings
SoftwareSocial
Truckee Roasting Co.
Café & wholesale

Truckee Roasting Co.

12 hrs/week back
AI & automation
Sierra Sled Dogs
Seasonal tours

Sierra Sled Dogs

Sold out Dec–Feb
Social
Start here

Forty-five minutes. You talk, we take notes.

No deck, no pitch. If we can’t help, we’ll tell you who can.